I am using your theme on some old website, which I am planning to delete. Can I deactivate the license key and use the same theme on my new website?

The answer is: it depends if your license is still active or not (read how do I know if my license is still active or has expired?).

• If your theme license is still active then you can deactivate the license from the old domain and activate it on a new one.
• If your theme license has expired then you will not be able to activate it on a new website. To prevent abuse, our license policy prevents new license activations with the expired licenses.

There are two ways to deactivate a license key from the theme (WordPress site). The first one is possible only if your WordPress site is still available online. The other way is to deactivate the site from your customer dashboard and should be used if your WP site is no longer available online (the site was deleted).

Deactivate theme license on your site

Go to your wp-admin -> Appearance -> Theme Registration and click on Deactivate. You can delete your old website and use the same theme and license key on your new website (only if the license is still active, read above).

We do not allow theme/license activations or offer support for customers with expired licenses as explained on the pricing page FAQ.

Deactivate theme license in the Customer dashboard

I want to use the license key on my new website, but it says, that it’s already in use on another site. This other site is my old WP site, which I already deleted. How can I register the theme on my new site?

If you were unable to deactivate the theme before you deleted your old WordPress site, you can deactivate the old site in the customer dashboard.

Log in and search for the license key you want to deactivate in the My Themes tab. Click on the Manage registered sites link next to the license key. This will open a popup, with the list of registered sites (URLs). Click on the Deactivate site link next to the site you want to deactivate. This will deactivate the license on the old website and you will be able to use the license key on your new WP site if the license is still active.

We do not allow theme/license activations or offer support for customers with expired licenses as explained on the pricing page FAQ.